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  • Rates and Policies
  • Sales Tax
  • Refund Policy

Rates and Polices
Shipping and handling charge will automatically be added to your order during checkout. This charge covers the shipment of your order via United Parcel Service (UPS) Ground, U.S. Postal Service (USPS) Priority Mail, or DHL Ground to any single destination within the continental United States. 

The majority of shipments are sent via UPS ground.  UPS requires that you provide a complete street address.  Orders with only PO Box address or are being shipped to Alaska or Hawaii, we will ship by USPS.

 We also offer UPS Second Day and UPS Next Day as express service options.  Below are estimated costs of shipping.  The actual cost of shipping may vary depending upon the weight of your package and geographical destination.

Shipping Options S&H Charges
DHL Ground         $6.00
USPS with Confirmation $5.95
UPS Ground $5.95
UPS Second Day Air $16.50
UPS Next Day Air $25.50

Free Shipping Offer
Orders over $200.00 qualify for free shipping!  Note: This is for orders in the continental United States shipped via UPS Ground Service

Sales Tax
Sales tax will be added to orders shipped to an address within the State of Ohio.

International Shipping and Rates
Lifelong HP will consider international shipping on case by case basis. Call us at 1-330-208-2510 during normal business hours (Monday-Friday 9.00 a.m. to 4:30 p.m. Central Standard Time) to inquire about international shipping and rates

Returns Policy
Lifelong HP will accept any bad, damaged or expired product within 30 days of "end user purchase" for refund or credit toward the purchase of another product provided that the product has not been intentionally altered, damaged, marked or misused.  No returns will be accepted after 30 days.   Returns will only be accepted if authorized by Lifelong HP and accompanied by Return Authorization Number.

Customer mis-ordered items will be accepted for return if reported within 3 business days of delivery provided they are in clean, resalable condition.  Customer will be responsible for shipping cost to return mis-ordered items plus a restocking fee of 5%.                  1-330-208-2510
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